City of Lubbock, United Supermarkets Confirm Employee COVID-19 Case. Address Steps Taken to Ensure Customer, Employee Safety. Sunday, April 5, 2020, City of Lubbock and United Supermarkets were made aware of a positive COVID-19 case involving a United employee. (1/9)

This employee is a cashier at Market Street, located at 4425 19th Street. This employee worked one day last week, April 2, from 10:00 a.m. - 4:15 p.m., prior to the onset of symptoms on April 3. (2/9)

"The health/safety of everyone who walks through our doors is a top priority," says Nancy Sharp, United Supermarkets Communications/Community Outreach Manager. "First and foremost, our thoughts are with the team member who tested positive and we hope for a full recovery." (3/9)

The Health Dept says since this exposure happened last Thurs, case is considered low risk possible community exposure due to the store's multiple cycles of enhanced cleaning/sanitizing/disinfecting processes. Therefore, there is no current risk to the public. (4/9)

"This Market Street location will remain open/we will continue to follow an enhanced cleaning, sanitizing/disinfecting process in every department. We have reaffirmed w/all team members to sanitize check stands every 30 minutes, and to wash their hands at least every hour". (5/9)

"Beginning this week, team members will be asked to complete COVID-19 self-assessment protocol prior to clocking in. We've also reminded team members if they develop fever/symptoms of respiratory illness, to stay home/call their healthcare provider right away," says Sharp. (6/9)

Following CDC guidelines, additional members of the store team have been asked to self-quarantine. Those team members will be eligible to receive up to 14 days quarantine pay. (7/9)

United Supermarkets has in place these cleaning procedures: 1.Sanitation teams continually sanitize surfaces such as shopping carts, door handles, pin pads, etc. 2. Check stands are sanitized every 30 minutes 3. Hourly hand washing opportunities for all team members (8/9)

4.Hand sanitizer at check stands/at the pharmacy counter 5.Plexiglas panels at check stands to provide a barrier between the guest/team members 6. Social distancing signage at entry points/stickers worn by team members 7. Social distancing floor markers (9/9)