@novibet @novibet_uk @gondorffhenry @dcsportsvalue @boycottbetfred @betgamecouncil @ukgambcomplaint @gamreggb @UKConsumerRight I am writing this thread for 2 reasons: to help others avoid being in the same situation, and to ask anyone with any experience with similar situations..
for any help or guidance outside of what is stated by #novibet in the attached (IBAS).
For a bit of background - 6 weeks ago I asked for a withdrawal from #novibet, which they cancelled and asked me to provide a photo of me holding my ID, and proof that my phone number was...
For a bit of background - 6 weeks ago I asked for a withdrawal from #novibet, which they cancelled and asked me to provide a photo of me holding my ID, and proof that my phone number was...
mine. My account had previously been verified over a month prior, via the KYC process. I provided the requested documents within the hour. 3 days later I was informed that my account was under investigation. Yesterday I received the attached email. I categorically state that...
I have not broken any of the terms or conditions mentioned. I simply haven’t. They are refusing to provide specifics, or any proof, stating that I have already received their final decision. I feel helpless at this point. A quick visit to trustpilot suggests that I am far...
from alone, with reviews of Novibet and http://Novibet.co.uk being littered with similar situations. Any help or reassurances at this stage will be greatly appreciated, along with any retweets, in an attempt to prevent this happening to anyone else.