During this current crisis @VodafoneIreland is cutting off service for people & making it difficult to raise data caps, even for people willing to pay. So, if you& #39;re WFH and a wired connection is not feasible, you& #39;re screwed. Play along Vodaphone! This isn& #39;t business as usual.
While I am fortunate to have a solid wired connection, not everyone who is WFH in a rural community does. You need to do your part, @VodafoneIreland. You can solve this. DMs are open. This is unacceptable in this current time.
"It& #39;s not our fault people don& #39;t have a good wired connection." I get that, and that& #39;s a fine hill to die on. However, you could solve this, and given the current situation, it& #39;s the right thing to do for people still in a job and WFH. And they are willing to pay!
As a business owner, I find myself in the ridiculous situation of trying to help, being willing to subsidise, but I can& #39;t. The customer service experience is being passed person to person for an eventual 10GB for a tenner. That& #39;s it. This is not acceptable.
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