1/7 As we deal with Covid-19, let’s salute our frontline workers & as much as possible keep them safe, stress-free and productive. Here are some lessons from organizational practices that may help, esp in developing countries. I ask those who are more knowledgeable to contribute.

2/7 Encourage/support remote work where possible. Where working in teams is unavoidable, pre-define teams and form teams at the smallest possible size. Partner people on the basis of specialization and complementarity but also social factors and solidarity.

3/7 Allow interaction within teams but minimize it across teams. If one member gets infected, SOP is to have the entire team isolate. Do not re-form teams. Have supervisors only interact physically with each other and front-line workers only with each other.

4/7 Adopt measures that make workers more productive and less stressed, they are risking their lives. Delegate as much authority as is feasible but adopt good measures of info sharing & coordination in real time.

5/7 Celebrate and reward the bravery of workers confronting the crisis on the front lines and in the background ensuring things keep running. Provide special access to their families to food and essential services. Announce family package for frontline workers.

6/7 Reduce non-essential paper work and monitoring of frontline staff. Reduce file work in offices. Scan as much paperwork as possible and make it (securely) accessible online. Allow digital signatures to carry legal weight.

7/7 Avoid big meetings requiring presence of officers/managers from different agencies . For unavoidable in person meetings, ensure that it's always the same people going to each meeting. Avoid bringing your deputies to meetings to take notes for you.