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It’s really nice and cute how all of Joann’s emails ensure their adoring customer base that they are following all CDC guidelines and then those of us running the store are encouraged to break said guidelines by allowing in 3x the safe number of people into the store
Stores are not being sanitized, do not let them convince you they are. We have time to wipe door handles and counters at max like twice a day, and our supplies are almost out.Most stores are entirely out of supplies and management has to attempt to spend their time sourcing local
Theyre pushing for online orders or curbside pickup, and yet keeping storefronts open, which means no one is able to fulfill these orders because everyone’s hands are tied with customers, leading the people frustrated that their orders are not ready to then ALSO come to the store
See the problem here? My absolute best crew trained to fulfill these orders rapidly can only process about 10 orders and hour because some people are getting upwards of 20-30 fabric cuts in a single order. Someone still has to physically go locate, scan, cut, and bag all of that
Orders pile up on the daily, and my store currently has 550 orders waiting to get fulfilled. If current orders continue to trend like they have the past week, I would not be surprised if there weren’t between 7-800 tomorrow morning
And don’t get me started on the entitled customers who put the blame for corporate negligence squarely on the shoulders of hourly employees. I have been harassed, berated, yelled at and mocked countless times over the course of the day with people angry at me personally because
my team can only do so much. I handle phones and address customer complaints because my part time team does not deserve that treatment but I am barely holding myself together at the end of the day
J*ann has no business being open to the public amidst all this. All they care about is the fact that some districts and regions are currently doubling their sales from last year and media outlets are praising them for contributing to the cause, even if its at the expense of
both it’s customer base and it’s workforce. If they truly cared about serving the communities while keeping the employees carrying the company on their broken backs safe, theyd switch to curbside only because we could do so much more with that.
Oh, and they can shove it with that measly 2$/hr pity pay increase. We should be getting time and a half if we’re so essential
I may delete this thread in a few hours when I cool off but I know I’m just a drop in the water, I am expendable to this company, I am in upper management so I have more expectations and responsibilities but I will go out fighting for the safety of my team before the company
