My 2 CDs were shipped on March 20th, 2020, but I did not receive them until April 1, 2020. Countless other fans have not even received their CDs which were also part of the early shipping error. #billboardcountthe10k and MAKE THIS MAKE SENSE!!!

Here you can see the date of my email that states my complimentary CDs were shipped. You can also see the date that my package was delivered in the second image. Seeing that today is Sunday, April 5th, Wednesday would be April 1st. — #billboardcountthe10k

—- I, “the paying customer,” didn’t receive my album until the tracking week of March 27th. If you state that “Longstanding Billboard policy is to reflect album sale activity in the tracking week that the paying customer receives the album,” you need to re-evaluate your numbers

@crystalleigh @shmandeluca @5SOS @billboard @billboardcharts @RollingStone @rollingstoneaus #billboardcountthe10k