Again, I cannot overstate that the fixes people presume have more variability than they can imagine in a complex system. Let's take a local example: https://twitter.com/patrickDurusau/status/1246892615556943872

I have a high familiarity with these tools. I have used them to teach for five years. I use VPNs and all the standard stuff. So, i have learned "basic software commands". When the patch for Zoom came through this week, I didn't rush to do it because I have auto-updates on.

Then word came down that auto-updates had been turned off somehow at the administrator level. We do not have administrative privileges, similar to most teachers and educators and faculty

So IT decides to push the update to registered users. And then we realize that because people are working from home they are using a variety of systems. We have our phones and our tablets and work computers and home laptops, chromebooks and macs and PCs and so on

This complicates pushing an update AND writing technical communications for how to do it yourself for various end users using different systems. And then some of us update...and a person is pretty quickly hacked.

You think about that in a large, diverse school system with millions of users, yawning inequalities in tools and access and explain to me how the problem is learning "basic software commands" and not "software commands should assume baseline privacy".

If the fix for your software is "get a better end user" then your software fails on its most basic function. And i continue to say this is not a good risk to take for k-12 students. Not for any of us really but no quarter should be given for minors.