Have @jeffreyurb @realilancohen others found @VW turn-in options? @mohitrao & I had TERRIBLE experience, tried to return leased car early 4 weeks. Now @Sunnyvale_VW closed due #Covid_19 told only option to extend lease. On hold for many hrs still unable to get through. @vwcares
Most other dealers are providing home turn-in options for #Covid_19, what makes @VW think that forcing leased car customers into extending lease is appropriate? @CFPB @CFPBDirector we're not the only consumers facing this:what are consumer rights in this situation?
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