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We are breaking unwelcome news all day for #COVID19.
The @NHSEngland @NHS_HealthEdEng support kit for all those #UnwelcomeNews conversations is here:
https://portal.e-lfh.org.uk/Component/Details/605650
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Choose 'Documents and Videos'
See this list:
1/
We are breaking unwelcome news all day for #COVID19.
The @NHSEngland @NHS_HealthEdEng support kit for all those #UnwelcomeNews conversations is here:
https://portal.e-lfh.org.uk/Component/Details/605650
Choose 'View' (no need to log in)
Choose 'Documents and Videos'
See this list:
1/
What is it?
A supportive framework for managing a face-to-face conversation or telephone call to discuss
-advance care planning #ACP
-ceilings of intervention
-patient deterioration or to tell family of a death.
#pallicovid
2/
A supportive framework for managing a face-to-face conversation or telephone call to discuss
-advance care planning #ACP
-ceilings of intervention
-patient deterioration or to tell family of a death.
#pallicovid
2/
What's in it?
1. A framework based on evidence from conversations analysis ('RealTalk' see @RealTalk_EOL ), to help you begin, maintain & finish the discussion with clarity & compassion, avoiding shock whilst providing support to the other person.
Suitable for ED, ward, ICU
3/
1. A framework based on evidence from conversations analysis ('RealTalk' see @RealTalk_EOL ), to help you begin, maintain & finish the discussion with clarity & compassion, avoiding shock whilst providing support to the other person.
Suitable for ED, ward, ICU
3/
What's in it?
2. A telephone prompts list to support you during the telephone conversation, as you use your compassion to discuss a difficult subject.
You can use the sheet to make notes as you go, or for reflection afterwards, or in supervision.
4/
2. A telephone prompts list to support you during the telephone conversation, as you use your compassion to discuss a difficult subject.
You can use the sheet to make notes as you go, or for reflection afterwards, or in supervision.
4/
What's in it?
3. A set of 4 brief videos (all less than 10 min) from experienced clinicians talking about
- the framework itself &how to use it
- #ACP conversations
- breaking bad news
- explaining ceilings of treatment (emphasising we won't ever stop caring)
5/
3. A set of 4 brief videos (all less than 10 min) from experienced clinicians talking about
- the framework itself &how to use it
- #ACP conversations
- breaking bad news
- explaining ceilings of treatment (emphasising we won't ever stop caring)
5/
What's in it?
4. A poster that illustrates the reality of difficult conversations for staff: our uncertainties and sadness, the support of using a clear framework, some phrases and concepts to reflect on, the importance of self care and organisational support.
6/
4. A poster that illustrates the reality of difficult conversations for staff: our uncertainties and sadness, the support of using a clear framework, some phrases and concepts to reflect on, the importance of self care and organisational support.
6/
How to use it?
1. Organisational
The set provides a strategy for communicating unwelcome news suitable for all settings.
The framework can be used to
-support staff training &skills practice to raise confidence for such challenging conversations
-support reflection & debrief
7/
1. Organisational
The set provides a strategy for communicating unwelcome news suitable for all settings.
The framework can be used to
-support staff training &skills practice to raise confidence for such challenging conversations
-support reflection & debrief
7/
How to use it?
2. Personal
The materials will support individuals to
-provide supportive conversations with patients or family members, using the framework & watching the videos to get a sense of approach, tone, language
-reflect, learn, gain confidence
-support colleagues
8/
2. Personal
The materials will support individuals to
-provide supportive conversations with patients or family members, using the framework & watching the videos to get a sense of approach, tone, language
-reflect, learn, gain confidence
-support colleagues
8/
With thanks to the rapid-turnaround team, video speakers, artists, collaborators & supporters including:
@HeatherStacey7 @kimberleystjohn Mark Hellerby @CACEnotes @saskie_dorman @laramitchdr @DrMarkTaubert Hannah Gunn @RichKitchen & others.
9/
@HeatherStacey7 @kimberleystjohn Mark Hellerby @CACEnotes @saskie_dorman @laramitchdr @DrMarkTaubert Hannah Gunn @RichKitchen & others.
9/
New contributions in preparation, including advice we can give to parents/carers who have to talk to #children about a significant #death.
Watch the list for new developments.
#COVID19 #pallicovid #commskills #UnwelcomeNews
10/10
Watch the list for new developments.
#COVID19 #pallicovid #commskills #UnwelcomeNews
10/10
Also (11/10 in thread - sorry!) worth noting we filmed all this from lockdown, despite which Mark H managed fabulous editing of our home-made videos and Joe Ford at @lborouniversity managed to remove noise of traffic, a tractor and even a pheasant!
