So I think in legal / a2j there are two fronts:

Regulatory licensing - like the bar exam, state bar regs, etc. that create a service bottleneck, and

Court system constraints - like filing & document requirements, appearances, processes that create a systems bottleneck https://twitter.com/MikeRiggs/status/1246086492889456640">https://twitter.com/MikeRiggs...

It& #39;s easy to bag on court systems and say & #39;oh if only they& #39;d move into the 20th century with tech& #39; (and I& #39;ve seen this take on here multiple times) BUT as someone who works with these systems, there are 2 big constraints for courts...

1. Their budgets get cut and pared down year after year, and they simply don& #39;t have the $ to change in many cases.
2. Court clerks aren& #39;t the only ones in charge of court systems. Judges decide how most court processes work, and can create a mess no technology can fix.

The desire for change is there, and I think it& #39;s unfair to bag on the people working in court systems like they& #39;re the ones holding back progress. Stop it.