So I think in legal / a2j there are two fronts:

Regulatory licensing - like the bar exam, state bar regs, etc. that create a service bottleneck, and

Court system constraints - like filing & document requirements, appearances, processes that create a systems bottleneck https://twitter.com/MikeRiggs/status/1246086492889456640
It's easy to bag on court systems and say 'oh if only they'd move into the 20th century with tech' (and I've seen this take on here multiple times) BUT as someone who works with these systems, there are 2 big constraints for courts...
1. Their budgets get cut and pared down year after year, and they simply don't have the $ to change in many cases.
2. Court clerks aren't the only ones in charge of court systems. Judges decide how most court processes work, and can create a mess no technology can fix.
The desire for change is there, and I think it's unfair to bag on the people working in court systems like they're the ones holding back progress. Stop it.
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