Having trouble resetting your password or logging into your account? Our PlayStation Online Assistant should be able to help. If you’re still experiencing issues, one of our team members will be standing by to assist during available hours. Here’s a link: https://bit.ly/2xJuil8 

Our social support team is currently shorthanded and unavailable to respond to mentions or DM requests at this time. However, our chat support team members should be able to assist. Thank you for your understanding.