@FLDEO executive director Ken Lawson trying to explain what's going on with unemployment system
It has devolved into chaos - they can't mute the callers who are calling people "bitches" & telling them "shut the fuck up"

They managed to switch it over and did it on FB Live. At end @Annette_Taddeo apologized for things going "haywire." Said it "speaks to them" and not her about the language that was used