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I hope you and your families are keeping safe and well and send you my very best during this difficult time. We know that it is very challenging as we worry about loved ones, have our children home from school, and adapt to life under isolation restrictions. 1/
I hope you and your families are keeping safe and well and send you my very best during this difficult time. We know that it is very challenging as we worry about loved ones, have our children home from school, and adapt to life under isolation restrictions. 1/
I wanted to offer reassurance that, should you be looking for materials to educate and occupy your children, as an Independent Usborne Organiser, I am still here to help in any way I can. Be it advice on the most appropriate books for your family or students, 2/
....recommendations for safe and carefully-curated content for home learning (or to complement homework set by school) or fun activities and things to do – whatever you need, I am still able to provide personalised support to you and your family. 3/
Can I still order books from you?
You can indeed, either from my website (link in my profile) or you might prefer to contact me directly. I am able to provide more advice with your buying choices and might also be able to offer special offers. 4/
You can indeed, either from my website (link in my profile) or you might prefer to contact me directly. I am able to provide more advice with your buying choices and might also be able to offer special offers. 4/
Please note: there are some temporary restrictions for delivery destinations (notably Northern Italy) – I recommend that you check with your local Government guidance or contact me first, before placing your order. My delivery service covers the UK and Europe only. 5/
Can I still book an event with you?
Following the latest Government advice related to social gatherings, I am not currently able to run face-to-face events in your home, school or community groups. I can, however, facilitate online events...6/
Following the latest Government advice related to social gatherings, I am not currently able to run face-to-face events in your home, school or community groups. I can, however, facilitate online events...6/
...(Facebook parties, "House Party" gatherings, etc.), if you would like to add a fun, social element to your book-buying experience.
Is your delivery service affected by the pandemic?
Our delivery service has not been affected by the Coronavirus.... 7/
Is your delivery service affected by the pandemic?
Our delivery service has not been affected by the Coronavirus.... 7/
Our warehouse is following all the guidance set out by Public Health England (PHE) and the UK Government, and its overall service continues to operate safely and without interruption. Additional cleaning routines have been implemented ... 8/
...as well as other protocols to ensure the safety of all warehouse staff.
Our courier partners are also following all relevant guidance pertaining to social-distancing and sanitisation whilst delivering goods...9/
Our courier partners are also following all relevant guidance pertaining to social-distancing and sanitisation whilst delivering goods...9/
Your delivery driver should ring your doorbell to notify that your parcel has arrived and then step back to minimise any contact. You should not need to sign for your delivery at this time....10/
Please note: our head office team are working continuously with these partners to maintain delivery service – should anything change or should guidance from the Government mean that we can no longer offer deliveries, I will update accordingly. 11/
Is it safe to receive deliveries at home?
Yes, current advice from PHE states that anyone receiving a parcel is not at risk of contracting Covid-19. It is understood that this type of virus doesn& #39;t survive for long on objects such as letters or parcels...12/
Yes, current advice from PHE states that anyone receiving a parcel is not at risk of contracting Covid-19. It is understood that this type of virus doesn& #39;t survive for long on objects such as letters or parcels...12/
...It is also recommended (notably by the NHS in the UK) that people wash their hands more regularly with soap and water to further reduce any risk.
I was thinking of becoming an Organiser – should I wait?
The decision is, of course, one that only you can make...13/
I was thinking of becoming an Organiser – should I wait?
The decision is, of course, one that only you can make...13/
...Please be assured though that, as your Mentor, I will be on-hand to support you just as before. Do get in touch if you have any questions.
Can I still contact you during the outbreak?
I am here to help as always – you can contact me by direct message. 14/
Can I still contact you during the outbreak?
I am here to help as always – you can contact me by direct message. 14/
Additionally, our head office customer service team remain accessible (despite now working safely from home) Monday-Friday (9-5 UK-time) to answer any questions you have.
@mattbrownauthor created a list on his website of working Usborne Booksellers all over Europe and UK. /15
@mattbrownauthor created a list on his website of working Usborne Booksellers all over Europe and UK. /15
#TeamUsborne Fiction authors, especially those with books out in 2020, please RT this thread for your Army of @UsborneBAH Booksellers.
@maggieharcourt @petergbell @by_Matt_Killeen @NaminaForna @SerenaKPatel @clairebarker @J_C_Pearson @HannahWeasel @SarahHaggerHolt @WHusseyAuthor
@maggieharcourt @petergbell @by_Matt_Killeen @NaminaForna @SerenaKPatel @clairebarker @J_C_Pearson @HannahWeasel @SarahHaggerHolt @WHusseyAuthor
@LA_Weatherly @susanwilsonbook @ZillahBethell @mattbrownauthor @DarrenSimpson44 @DarbonMel @sophieinspace please RT for your fans or do check out the list Matt Brown has curated of all the @UsborneBAH organisers still open for online Book sales. https://www.mattbrownwriter.com/news-blog ">https://www.mattbrownwriter.com/news-blog...
