@worldanvil is claiming their refund policy is in-line with the industry standard: Scrooge McDuck.

Fans of the Ducktales series will recall this as:
HELL NO, as soon as I have your money it's ours and you can go screw yourself.

Just updating this thread. After some tense conversation we were able to find a resolution to this. I wound up getting about half my money back, and I am pleased with the outcome. I'm not a grinch, I swear.