Let's make this simple: Zoom is malware. https://twitter.com/c1truz_/status/1244737672930824193
Using malware techniques seems part of Zoom's DNA. Recently Zoom was caught secretly installing web servers on users' machines that allowed any website to forcibly join a user to a Zoom call, with their camera on, without consent. https://techcrunch.com/2019/07/10/apple-silent-update-zoom-app/
Zoom is also a privacy disaster https://blogs.harvard.edu/doc/2020/03/27/zoom/
The creepiest feature is attention tracking. If it's on, it reports to the host if a user clicks away from the Zoom window for 30 seconds. As we all know, your boss constantly watching your screen is a great way to work.
The creepiest feature is attention tracking. If it's on, it reports to the host if a user clicks away from the Zoom window for 30 seconds. As we all know, your boss constantly watching your screen is a great way to work.
The larger story is Zoom selling users out to appeal to its real customers: managers & companies. It tries hard to "just work"—crucial when there are 50 people on a call—even at the cost of acting like malware. And however misguided attention tracking is, there's a demand for it.
Yes, there are alternatives, but it's scary how dominant Zoom has become so quickly during the crisis. The fact that decisions are made at the enterprise level, combined with the usual network effects, means that individuals have basically zero power to choose not to use Zoom.
