BREAKING NEWS:

While the whole world battles #CoronVirus #COVID19

@PicknPay Plett is irregularly debiting money from clients bank accounts & @CapitecBankSA is refusing to reverse irregular transactions.

Follow this threat for info.

@alanwinde @WesternCapeGov @NCC_COVID19

On 13/03/2020 an amount of R510.79 was taken from my wife's bank account. We reported this, but #Capitec claims the transaction is a legal transaction and took place on 28/09/2019 and that cash only left our account on 13/03/2020

#PicknPay #PlettenbergBay claim they never debited any money & claim there are no transactions on their system on either 28/09/2019 or 13/03/2020 for the amount R510.79

@PicknPay #Plett refuses to provide a refund or a letter to verify that they never debited the money & @CapitecBankSA refuses to reverse this fraudulent transaction.

I have been into local #PNP store, spoken to management, spoken to PNP headoffice but no success.

@PicknPay when you or your 3rd party payment provider takes money from a clients without consent and refuse to refund it, then you breach a trust that was built over many years!

Shame on #PnP #Plett for breaching the trust Mr Ackerman worked so hard to build. #PayBackTheMoney

@CapitecBankSA when your client reports a fraudulent transaction and you refuse to stop or reverse the transaction it leaves a sour taste that will not be forgotten. Failing to protect your clients when they report fraudulent transaction is never a good idea. Feeling betrayed.

Having investigated this matter further, I have found that this irregular transaction is not an isolated incident. I suggest that everyone who purchased anything at #PicknPay #PlettenbergBay checks their bank statement urgently. #Bitou