Thread by @suzzsTravels, Number one question: “I have a trip coming up [mid April Fwd] [...]

Number one question:

“I have a trip coming up [mid April Fwd] to [insert any destination here] what should I do?”

Answer: Wait for it to get closer! Things are constantly changing! We don’t know what’s going to happen! Just wait and see how your travels will be impacted!

Second question: “Can I get a refund for my flight because I don’t want to travel anymore”

Answer: No. Unfortunately fear, while understood, doesn’t get you a refund. If your airline CANCELS your flight then yes you can ask for a refund.

<Cont>

<cont> HOWEVER, if your flight isn’t cancelled, tons of airlines are waiving change fees and issuing you a CREDIT you can use to fly at a later time. Per DOT regulations, none of this is required of the airlines (except the refund for cancelled flights).

And just to clarify, I DONT WORK FOR, GET PAID BY OR REPRESENT ANY AIRLINE. These are just the policies in place. Sharing them so we can all be better informed of our options

IF you’re still traveling and your DESTINATION doesn’t have any travel restrictions BUT you have a connection: SUPER important you check if the country you have a layover in has restrictions!

IF you booked a vacation package through a 3rd party (example: Expedia, Orbitz etc) you can cancel your reservation on their website, same rules apply in regards to your airfare (listed above) ensure your dates are INCLUDED. <Cont>

<Cont> If your hotel is non-refundable & ur trip is IMPACTED by the bans, email the hotel separately & ask if they offer a refund or a credit because you have been impacted by the restrictions. Provide emails and references to the .gov website to help support your claim

Adding to the thread: travel insurance DOESNT cover a lot! READ through the details before you hit “buy” SUPER IMPORTANT! So many people purchased travel insurance and now are trying to get refunds because of #COVID19 & just finding out it’s not covered! <cont>

<Cont> Check with your credit company if and what type of travel insurance they offer and what it includes! Get it in writing, read through it BEFORE you buy!

Question: “I know major airlines are waiving fees and offering credits but what about Spirit airlines?”

Answer: They’re also offering a credit you can use in 6 months. You have to request the credit through their link: https://customersupport.spirit.com/hc/en-us/requests/new?ticket_form_id=360000135438">https://customersupport.spirit.com/hc/en-us/...

Question: “How long do you think countries will keep their bans for?”

Answer: it’s hard to tell because we haven’t even began to get a handle on things! We need to do our part and follow recommendations to stop the spread.

With this new announcement: If you’re abroad right now and set to return Saturday FWD, I personally recommend returning NOW while you can make arrangements

Question: “If my flight is delayed right now because of the pandemic, causing me to stay abroad, is the airline setting up hotel for me?”

Answer: No, the regulations don’t require they find accommodation for passengers given the circumstances aren’t in their control

Question: “if airlines are waiving change fees & issuing a credit I can use later, does this mean I won’t have to pay more for my flight later?”

Answer: You’ll only have to pay for the price of your ticket. If you’re ticket is more expensive later you’ll just pay the difference

Question: “Can I use the credit the airline is giving me for a flight to a different destination?”

Answer: Yes. The credit is good to travel on the same airline to anywhere they fly to

Question: “My flight was cancelled but my airline is offering me a full credit to use later: what should I do?”

Answer: if you’re not planning to travel on them within the timeframe they give you, and your original flight is departing or arriving the U.S...<Cont>

<Cont>...due to them CANCELLING your flight you are entitled, per DOT rules, to a refund. So if you call & they refuse, save the email showing the cancellation & file a claim with your CC, make sure you mention the airline refused to issue the refund.

Q: “What are the rules for flight credits? Delta is trying to give me a credit that’s less than a year from now”

A: If you cancel a flight, the credit length will vary by airline. #Delta has extended their credits for 2 years for the categories listed: https://bit.ly/39Bk57v ">https://bit.ly/39Bk57v&q...

Please note: if you fall under those two categories and your current credit is set to expire in less than two years, according to the link I provided it’ll be automatically extended. Give them time to update it

Q: “I have a flight departing from the US, to a (domestic) or (international) location for May (OR Forward). Should I cancel the flight now?

A: WAIT! If you cancel your own flight you aren’t entitled to a refund BUT if the airline cancels it you are.

Q: “My flight hasn’t been cancelled yet but the airline is offering me a credit, what should I do?”

A: “If an airline offers you a credit to use at a later time for an upcoming flight AND u want that credit vs an actual refund, then you don’t need to wait to see if your...(Cont)

... flight gets canceled. If the terms and length of the credit works for you then go with what works best for you. Our advice to wait is for those who feel like they need to settle for what’s being offered.

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