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I just want to say that while this year has been absolutely FANTASTIC for us due to all of your support, another thing that's been weighing on us a lot (and that is worth reminding everyone).... Windy & Wallflower is run by 2 people...
Windy &
Wallflower.
Windy &
Wallflower.
We are only 2 people handling every single order. 2 people in a tiny apartment handling restock orders, running & fulfilling every kickstarter, self-publishing every book under our wing. We LOVE this kind of work. We wouldn't be doing it if we didn't.
But we are still just 2 people. If we enlist any help its offered by amazing friends and family (and usually this is primarily w/ KS fulfillment).
But as we grow & our work starts to look a lot more professional... I feel like a lot of people kind of.... forget that -
But as we grow & our work starts to look a lot more professional... I feel like a lot of people kind of.... forget that -
We are only 2 people behind all of this. Patience & kindness go a LONG way with us. Things happen with orders & some things are out of our control but we are always willing to have a conversation & see what can be done.
Idk the tone of lot of folks in e-mails keep making assumptions that we are this big production but we don't even have a warehouse. We physically march through terrible weather to mail our packages & pick up books from the printers.
and again, we signed up for this, we love having control over our stories & being able to create what we love creating. We also just require a lil patience sometimes & understanding that certain things just can't be managed bc of budget, bc of the postal services, etc.
