"Being simpler means spending more time in problem definition, and more time observing what users need and how they behave" < Yes! Systems are complex enough without adding in unneccesary complexity https://twitter.com/PaulBromford/status/1197789472680792064">https://twitter.com/PaulBromf...
@whatsthepont& #39;s post on desire paths is similarly awesome https://whatsthepont.blog/2014/10/25/desire-paths-and-helicopter-dog-walking-where-is-the-user-centred-design/">https://whatsthepont.blog/2014/10/2... . "Service users know how things work best. Desire Paths are a good illustration of this"
Desire Paths and Helicopter Dog Walking. Where is the User Centred Design?

Hands up who’s seen the picture of the dog being walked using a helicopter? Apart from being a brilliantly surreal situation, it often gets used as a metaphor to illustrate badly designed ser…

https://whatsthepont.blog/2014/10/25/desire-paths-and-helicopter-dog-walking-where-is-the-user-centred-design/
And I wrote this on Konmari and simplicity. I like to think it sparks joy! https://medium.com/doing-better-things/applying-konmari-to-public-service-904a9792d469">https://medium.com/doing-bet...
Applying KonMari to public service

I’ve been thinking about KonMari, complexity, digital and public service.

https://medium.com/doing-better-things/applying-konmari-to-public-service-904a9792d469
A dyma& #39;r blogbost yna yng Ngymraeg https://medium.com/gwneud-pethau-gwell/rhoi-konmari-ar-waith-yng-ngwasanaethau-cyhoeddus-39d8572db720">https://medium.com/gwneud-pe... Symlrwydd yw& #39;r ffordd & #39;mlaen!
Rhoi KonMari ar waith yng ngwasanaethau cyhoeddus

Mae yna lot o ddarnau ar-lein diflas ar Marie Kondo sy’n poeni fi. Mae lot o awduron gwrywaidd yn sgwennu am reoli’r cartref fel bod e’n…

https://medium.com/gwneud-pethau-gwell/rhoi-konmari-ar-waith-yng-ngwasanaethau-cyhoeddus-39d8572db720
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