I'll like to share certain qualities I think we claim to have during interviews and should have to distinguish ourselves on our current jobs. The discussions around these topics would be brief and I will suggest we just read up on them individually. So let's go.
Emotional intelligence: EI is self awareness and ability to regulate your own emotion. Your success in inter-personal relationships with colleagues and clients is largely due to your strength in this. When asked what stands you out at an interview you should mention this.
Business acumen: Business acumen is the 3rd most important skill a person should possess according to WEF. You must be aware of how your industry and how and what drives profitability in your organization. Organizational and industry awareness is important. This also involves you
having a thorough understanding of your market. It is not just about doing 'your job'. To be on top of your game and be employable or keep your job. You need to have this skill.
An Entrepreneur mindset: This is taking ownership of your 'space' when you do your duties as a business on its own. U are able to plan, organize, lead & Manage even if it is for yourself. This is a quality u should mention at an interview & need to stand out on your current job
Sales Ability: Everything we do is Sales and everybody sells. We might have our strengths and weaknesses but we all can sell and all should sell. The CEO sells his ideas, A man wooing a woman sells himself. Your suggestions has to be sold to your LM or Management to be accepted.
Customer service: Some of the most successful businesses in the world today are successful because of the 'Experience' you get when you buy from them. A good experience will always bring a customer back. We are in the times where 'Experience' is sold even as a service.
In fact a good experience can fight off low pricing from competitors. Virgin Atlantic, Uber, Amazon, Ali Baba, MTN, AirBnb have all been successful due to this. I'll conclude with these two maxims:
'Customers are the bloodline of every business'. 'Customer service is not the work of a department. It is everybody's job'. At that interview mention your customer service skills, on your job begin to think of how to improve customer experience and service
I'd have mentioned Communication skill but EI should take care of that. With EI you would have mastered When, Where and How to say Whatever. As you go for that interview or on your current job. Begin to think along these lines and master them.
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