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Something for the GP& #39;s that might help re: vaccinations:
I rang my local GP clinic to make an appointment for something (not Covid-related).
Their phone went straight to message bank as I waited for them to answer my call and I listened to their polite, recorded message.
1/
I rang my local GP clinic to make an appointment for something (not Covid-related).
Their phone went straight to message bank as I waited for them to answer my call and I listened to their polite, recorded message.
1/
The message told me that:
1. They were contacting their patients via their system when they had vaccines available.
2. Patients should wait to be invited for a vaccine at the appropriate time.
3. They were not keeping a waiting list.
2/
1. They were contacting their patients via their system when they had vaccines available.
2. Patients should wait to be invited for a vaccine at the appropriate time.
3. They were not keeping a waiting list.
2/
By being organised, the clinic didn& #39;t have to answer endless calls about vaccines and availability. When they had vaccines in stock, people would be notified, and not before.
3/
3/
All the patients have to do is wait to be called by the clinic when it& #39;s their turn to make a vaccination appointment.
4/
4/
So, rather than scheduling people into appointments only to be disappointed if vaccines haven& #39;t arrived by the expected date, they prepared people to be ready for the call in their minds when the right time comes.
5/
5/
When the receptionist then answered my call, she had time to book my non-vaccine related appointment without a hint of stress in her voice. I didn& #39;t feel hurried and I couldn& #39;t hear any phones ringing in the background. Good organisation helps.
6/6
6/6
Correction: I said "message bank" in my first Tweet of this thread.
I meant "on hold".
(Never Tweet when distracted.)
I meant "on hold".
(Never Tweet when distracted.)
