Differences in transitional care processes among high-performing & low-performing hospital-SNF pairs using a rapid ethnographic approach
@BBurkeMD @RomeAyele @EGalenbeck @vaequity @NCSP_Penn @SeaDenCOIN @PennNCTH https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204">https://qualitysafety.bmj.com/content/e...
                        
                        
                        2/Hospital readmission from skilled nursing facilities (SNFs) are  https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Geld mit Flügeln" aria-label="Emoji: Geld mit Flügeln">, yet best practices for
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Geld mit Flügeln" aria-label="Emoji: Geld mit Flügeln">, yet best practices for  https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates.
                        
                        
                        
                        
                                                
                        
                                                
                    
                    
                                    
                    
                        
                        
                        3/Using a rapid ethnographic approach we identified 5 major processes for preparing patients to be discharged for post-acute care:
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔎" title="Nach rechts zeigende Lupe" aria-label="Emoji: Nach rechts zeigende Lupe"> Recognizing need
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔎" title="Nach rechts zeigende Lupe" aria-label="Emoji: Nach rechts zeigende Lupe"> Recognizing need
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of care
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of care
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting provider
https://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting provider
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fit
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fit
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care
https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204">https://qualitysafety.bmj.com/content/e... @BMJ_Qual_Saf
                    
                                    
                    https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204">https://qualitysafety.bmj.com/content/e... @BMJ_Qual_Saf
                        
                        
                        4/One of the neat ways we identify the process used by hospitals to prepare patients for discharge to SNFs was through process mapping! This approach allowed us to identify common themes of the process & differences btwn performance types.
https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204
https://qualitysafety.bmj.com/content/e... href="https://twitter.com/qualityscholar">@qualityscholar
                    
                                    
                    https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204
https://qualitysafety.bmj.com/content/e... href="https://twitter.com/qualityscholar">@qualityscholar
                        
                        
                        5/ During each stage, we found that high-performing sites differed from low by focusing on:
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Tastenkappe Ziffer 1" aria-label="Emoji: Tastenkappe Ziffer 1">Earlier, ongoing, systematic identification of high-risk
https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Tastenkappe Ziffer 1" aria-label="Emoji: Tastenkappe Ziffer 1">Earlier, ongoing, systematic identification of high-risk
patients
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-based
https://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-based
iterative process
 https://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs
https://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs
                        
                        
                        
                        
                                                
                        
                                                
                    
                    
                                    
                    patients
iterative process
                        
                        
                        6/Last, we linked each process for preparing patients for SNF to target points & interventions based. One area I found surprising was that high performers emphasized the importance of early identification and matching care to goals. 
https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204">https://qualitysafety.bmj.com/content/e...
                    
                
                https://qualitysafety.bmj.com/content/early/2020/09/20/bmjqs-2020-011204">https://qualitysafety.bmj.com/content/e...
 
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Read on Twitter , yet best practices for https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates." title="2/Hospital readmission from skilled nursing facilities (SNFs) are https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Geld mit Flügeln" aria-label="Emoji: Geld mit Flügeln">, yet best practices for https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates." class="img-responsive" style="max-width:100%;"/>
, yet best practices for https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates." title="2/Hospital readmission from skilled nursing facilities (SNFs) are https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Geld mit Flügeln" aria-label="Emoji: Geld mit Flügeln">, yet best practices for https://abs.twimg.com/emoji/v2/... draggable="false" alt="⬇️" title="Pfeil nach unten" aria-label="Emoji: Pfeil nach unten"> are unclear. So we used a rapid ethnographic approach to understand how hospitals prepare patients for SNFs & explore diffs btwn hospital-SNF pairs w high/low 30-day readmission rates." class="img-responsive" style="max-width:100%;"/>
                             Recognizing needhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of carehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting providerhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fithttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care https://qualitysafety.bmj.com/content/e...  @BMJ_Qual_Saf" title="3/Using a rapid ethnographic approach we identified 5 major processes for preparing patients to be discharged for post-acute care:https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔎" title="Nach rechts zeigende Lupe" aria-label="Emoji: Nach rechts zeigende Lupe"> Recognizing needhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of carehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting providerhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fithttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care https://qualitysafety.bmj.com/content/e...  @BMJ_Qual_Saf" class="img-responsive" style="max-width:100%;"/>
 Recognizing needhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of carehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting providerhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fithttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care https://qualitysafety.bmj.com/content/e...  @BMJ_Qual_Saf" title="3/Using a rapid ethnographic approach we identified 5 major processes for preparing patients to be discharged for post-acute care:https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔎" title="Nach rechts zeigende Lupe" aria-label="Emoji: Nach rechts zeigende Lupe"> Recognizing needhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👥" title="Silhouette von Büsten" aria-label="Emoji: Silhouette von Büsten">Deciding level of carehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="📍" title="Runde Reißzwecke" aria-label="Emoji: Runde Reißzwecke">Selecting providerhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Negotiating patient fithttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🔗" title="Link Symbol" aria-label="Emoji: Link Symbol">Coordinating care https://qualitysafety.bmj.com/content/e...  @BMJ_Qual_Saf" class="img-responsive" style="max-width:100%;"/>
                             @qualityscholar" title="4/One of the neat ways we identify the process used by hospitals to prepare patients for discharge to SNFs was through process mapping! This approach allowed us to identify common themes of the process & differences btwn performance types. https://qualitysafety.bmj.com/content/e... href="https://twitter.com/qualityscholar">@qualityscholar" class="img-responsive" style="max-width:100%;"/>
@qualityscholar" title="4/One of the neat ways we identify the process used by hospitals to prepare patients for discharge to SNFs was through process mapping! This approach allowed us to identify common themes of the process & differences btwn performance types. https://qualitysafety.bmj.com/content/e... href="https://twitter.com/qualityscholar">@qualityscholar" class="img-responsive" style="max-width:100%;"/>
                             Earlier, ongoing, systematic identification of high-riskpatientshttps://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-basediterative processhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs" title="5/ During each stage, we found that high-performing sites differed from low by focusing on:https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Tastenkappe Ziffer 1" aria-label="Emoji: Tastenkappe Ziffer 1">Earlier, ongoing, systematic identification of high-riskpatientshttps://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-basediterative processhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs" class="img-responsive" style="max-width:100%;"/>
Earlier, ongoing, systematic identification of high-riskpatientshttps://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-basediterative processhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs" title="5/ During each stage, we found that high-performing sites differed from low by focusing on:https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Tastenkappe Ziffer 1" aria-label="Emoji: Tastenkappe Ziffer 1">Earlier, ongoing, systematic identification of high-riskpatientshttps://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Discussing the PAC decisions as a team-basediterative processhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Anticipating barriers with knowledge of SNF needs" class="img-responsive" style="max-width:100%;"/>
                             
                             
                                     
                                    